Refund Policy
Effective Date: October 1, 2025
At ViralNest Digital Marketing Services, client satisfaction is our priority. Please review our refund policy below:
Prepaid Services: Refunds are available only for services not yet started.
Digital Services Already Delivered: Payments for completed or partially completed services (e.g., content delivered, campaigns launched, websites developed) are non-refundable.
Deposits: All deposits are non-refundable.
Refund Request Window: Requests must be made within 14 days of payment.
How to Request: Email payment@viralnestmedia.com or call (646) 343-5576 with your invoice number and details.
We believe in transparency and fairness, and this policy ensures we can maintain quality services for all clients.